Social Media in Health Care - Engagement

This is a case Study about Cleveland Clinic and Social Media evolution.
- How does a social media strategy fit?
- Convergence and ePatients

Social Media in Health Care - Engagement

View more presentations from John Sharp.

Summary -

• Monitor what people are saying about you
• Open the channels of two-way communication
• Engage employees in the social media strategy
• Look for opportunities for quality improvement